Privacy Policy

1. Introduction

Synras ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI workspace platform and visit our website.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, company name, and job title when you sign up or contact us.
• Usage Data: Information about how you interact with our platform, including pages visited and features used.
• Business Data: Documents and data you upload to our platform for processing.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our platform
• Communicate with you about updates, support, and marketing
• Process your transactions and manage your account
• Comply with legal obligations

4. Data Storage and Security

Your data is stored on secure servers hosted by Amazon Web Services (AWS) in the United States. We implement industry-standard security measures including encryption at rest (AES-256) and in transit (TLS 1.2+) to protect your information.

5. Data Retention

We retain your data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time by contacting us.

6. Third-Party Services

We use Vercel Analytics to understand website usage patterns. This service collects anonymized data about page visits and does not track individual users. We do not sell or share your personal information with third parties for marketing purposes.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected]